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FREQUENTLY ASKED QUESTIONS
SHIPPING
We’ll send you an email with your tracking code as soon as your order leaves our warehouse. You’ll be able to see exactly where your package is in real time and when it will arrive at your door.
Sometimes carriers mark a package as delivered a little early, or they may leave it in a safe place. If it hasn’t appeared within 48 hours of the delivery confirmation, please contact us right away and we’ll resolve the issue with the carrier.
Yes. You are covered by a 60-day satisfaction guarantee.
Not loving your results? Contact us and we’ll make it right.
PRODUCT
These hydrogel eye patches refresh, de-puff, and hydrate the under-eye area in minutes.
- Use the spatula to lift 2 patches from the jar
- Apply to clean, dry skin under the eyes
- Leave on for 10–15 minutes
- Remove & gently tap in the extra serum
Tip: Store them in the fridge for an extra cooling + de-puffing effect.
Yes! Apply them after cleansing and before moisturizer or eye cream.
They're perfect before makeup or your morning routine when you want to look fresh fast.
Water
Hydrates and acts as a carrier for active ingredients.
Propylene Glycol
Helps bind moisture to keep skin soft.
Glycerin
Attracts moisture to plump and hydrate the under-eye area.
(Collagen-like hydration)
Chondrus Crispus (Red Algae)
Mineral-rich marine extract that smooths, hydrates, and comforts skin.
(Collagen-like plumping + moisture)
Butylene Glycol
Improves absorption for better ingredient performance.
Hydroxyethylcellulose
Gives the hydrogel its smooth, cushioned texture.
Methylparaben
Preserves formula freshness and stability.
Kousou Ekisu
Plant extract traditionally known to soothe and comfort skin.
Glucomannan (Konjac Root)
Plant-based polysaccharide that hydrates and supports skin bounce.
(Collagen-like smoothing effect)
Portulaca Oleracea Extract
A calming botanical that relieves stressed, tired-looking skin.
(Avocado-like soothing nourishment)
Shea Fruit Extract (Butyrospermum Parkii)
Rich plant butter that deeply nourishes and softens delicate under-eye skin.
(Avocado-like nourishing effect)
Centella Asiatica Extract
Strengthens, soothes, and helps reduce puffiness while supporting firmness.
(Avocado-like calming + Collagen-like firming)
Allantoin
Softens and comforts sensitive skin.
Disodium EDTA
Maintains formula stability.
PEG-40 Hydrogenated Castor Oil
Helps ingredients blend + enhances smooth application.
Mica
Adds a subtle radiance for a bright-eye look.
Caprylhydroxamic Acid
Gentle preservative alternative.
Diazolidinyl Urea
Preserves formula integrity.
Potassium Chloride
Helps support skin hydration balance.
CI 77891 (Titanium Dioxide)
Mineral brightener for an illuminated finish.
Phenoxyethanol
Safety preservative.
Fragrance
Light refreshing scent.
CI 77491
Natural pigment for soft tone.
PEG-10 / Polysorbate 60
Stabilizes and blends ingredients smoothly.
Glyceryl Caprylate
Skin-conditioning agent for softness.
Disodium Phosphate / Sodium Phosphate
Balances pH for skin comfort.
Sodium Hyaluronate & Hyaluronic Acid
Deep hydration, plumping, and smoothing of fine lines.
(Strong Collagen-like plumping effect)
Arbutin
Helps visibly reduce dark circles and brighten tone.
Niacinamide
Improves smoothness, strengthens skin barrier, boosts brightness.
(Avocado-like nourishment + Collagen-like smoothing)
Golden (shimmer pigment)
Creates a revitalized glow effect.
Iodopropynyl Butylcarbamate
Preservative to keep formula fresh.
CI 77288
Natural green tint.
Yes. Our formula is dermatologist-tested and designed to be gentle enough for daily use.
They include soothing ingredients like Centella, Portulaca, Allantoin & Algae to comfort the delicate under-eye skin.
Yes, but every skin is unique.
If you have very reactive skin, we always recommend patch-testing first to be safe.
They help visibly reduce puffiness, brighten the look of tired eyes, and boost hydration thanks to ingredients like hyaluronic acid, niacinamide & arbutin.
They won’t erase genetic dark circles forever, but they make the eye area look fresher, smoother, and more awake.
Yes! Just press gently so they adhere.
If you want them to “grip” more, keep them in the fridge for 10 minutes before use.